Account Setup

• How can I reset my account Password?

  You can reset your account password here: https://www.matchtime.com/password/reset. Yes, you will need to know your account username (may or may not be your email address) but you can request a copy of your username too: https://www.matchtime.com/username/email You can also get officially reset...

• How can I upload my picture to my account?

  How can I upload my picture to my account? If you use one of our mobile apps, you can quickly and easily add your photo to your account after logging into your MatchTime account on the mobile app. The other advantage of using MatchTime's mobile app to upload your profile picture --> auto-rotat...

• Why is my photo rotated after uploading it?

  Only downside of smarter phones now is they know picture orientations and the "present" orientation of the phone so the picture is always upright. Unfortunately opening it on a computer or browser does have this "smartness" though. Best recommendation is to upload your profile picture with our m...

• How do remove people from my address book?

  Here are the steps for removing people from Address book: Log into your MatchTime.com account In the top navigation, click on "People" and then “address book” option In the address book page, you will see a “check box” on the left hand side of the players. Check off the players you want to remov...

• My child's team now uses MatchTime - do they need a separate MatchTime account?

  MatchTime accounts are designed for a single player so this unfortunately means that a family will need separate MatchTime accounts for each person. This also ensures the correct name on the match scorecards to keep the opposing captains from having any issues with a "non-registered" person playi...

• Why is my email in MatchTime sent from member_+3232d3az@matchtime.com?

  Great question.... main reason is to ensure emails coming through MatchTime.com get delivered to you. The "reply to" is your personal email and 90% of all email programs will obey the "reply to directive", but not all do. FYI, that email address --> member+_031ee8a12ad5 is a combination of th...